Charmius Casino Terms & Conditions

These Terms and Conditions govern access to and use of Charmius Casino, including its website, games, promotions, payment features and related services. By visiting the site, creating an account or using any service, you confirm that you have read and understood these terms.

Please review this document carefully before playing. If you do not agree with any provision, you must not register or use Charmius Casino. These terms should be read together with any specific promotion rules, privacy notices and other information displayed on the site.

Agreement to These Terms

These Terms and Conditions form a binding agreement between you and Charmius Casino. They apply whenever you access the platform, whether as a visitor or a registered customer. Certain games, payment methods or promotional campaigns may have additional rules, and those rules will apply alongside these terms.

Where a conflict exists, the specific terms presented for a particular promotion or service will normally apply to that promotion or service. You are responsible for checking the current version of the terms before using the platform.

Who May Use the Casino

Charmius Casino is available only to individuals aged 18 or over. By using the site, you confirm that you meet the minimum age requirement and that gambling is permitted for you in the place where you are located.

You must not access the platform if doing so would breach any law, restriction, court order or other obligation applicable to you. We may request evidence of age or location at any stage. Access can be refused where eligibility cannot be established.

Opening Your Account

You may create only one personal account unless Charmius Casino gives you written permission to do otherwise. Registration information must be accurate, complete and kept up to date. You must not register using another person's identity, payment details or account credentials.

You are responsible for keeping your username, password and other security information confidential. Tell us promptly if you suspect unauthorised access. Activity carried out through your account may be treated as activity authorised by you unless you have reported a security concern without unreasonable delay.

Identity and Security Checks

Charmius Casino may carry out age, identity, address, payment and other verification checks. You agree to provide information and documents that are reasonably required for these checks, such as evidence of identity, residence or ownership of a payment method.

Documents must be genuine, current and readable. Verification may be required before deposits, withdrawals, bonuses or continued access can be completed. If requested information is not supplied, or cannot be validated, we may restrict account functions or close the account in accordance with these terms.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use funds obtained unlawfully or attempt to fund an account through a third party without approval.

Before depositing, check the amount, currency and transaction details carefully. A deposit is generally credited after the relevant payment provider confirms the transaction. Processing times, fees and limits may vary by method. Charmius Casino may reject, reverse or investigate a transaction where there are concerns about fraud, errors or compliance.

You should deposit only money that you can afford to lose. A deposit is not a guarantee of winnings, and funds must not be used to pursue losses.

Requesting a Withdrawal

You may request a withdrawal of eligible funds through the methods made available on your account. We may return funds to the original payment method or use another method after completing appropriate checks. The account holder and payment recipient must normally be the same person.

Withdrawals can be subject to minimum and maximum limits, processing periods, verification and review of wagering activity. Pending transactions may be cancelled where permitted by the platform rules. Bank, payment provider or currency conversion charges may apply, and Charmius Casino is not responsible for delays caused by an external provider.

Any balance resulting from an error, chargeback, reversal or fraudulent transaction remains subject to correction. You agree to cooperate with reasonable enquiries concerning unusual payment activity.

Bonus Rules Explained

Promotions, bonus funds, free spins and other rewards are available only under the specific conditions shown with the relevant offer. These conditions may include eligibility requirements, activation deadlines, wagering requirements, game contributions, maximum stakes, expiry dates and withdrawal restrictions.

Unless a promotion states otherwise, only one offer may be used per person, household, device, payment method or other linked group. Attempts to exploit a promotion, open duplicate accounts or use prohibited play patterns may result in cancellation of the reward and related winnings.

Charmius Casino may amend or withdraw a promotion where necessary, subject to applicable obligations. Read the complete offer rules before opting in, as promotional balances may not have the same value or withdrawal status as cash funds.

Using the Platform Properly

You must use Charmius Casino honestly, lawfully and for personal entertainment. You are responsible for reviewing game information, stake values and transaction confirmations before proceeding. Technical conditions may affect display, connection or game performance.

• Use the platform only through permitted equipment, software and access methods.
• Keep your account information accurate and protect it from unauthorised use.
• Follow game rules, promotion conditions and instructions shown on the site.
• Notify Charmius Casino promptly about suspected errors, security incidents or unauthorised transactions.

We may correct an obvious error affecting a game, balance, settlement or transaction. If an error results in an incorrect credit, you agree that the amount may be removed or corrected.

Conduct That Is Not Allowed

You must not misuse the platform or interfere with its operation. Prohibited conduct includes fraud, deception, money laundering, use of stolen payment details, collusion, cheating, manipulation of games and attempts to bypass technical or account controls.

• Creating or controlling duplicate accounts without approval.
• Using software, bots, scripts, automated systems or other tools to gain an unfair advantage.
• Exploiting a vulnerability, pricing mistake, technical fault or promotional error.
• Allowing another person to use your account or using another person's account.
• Attempting unauthorised access or disrupting the website, games or payment systems.

Where prohibited conduct is suspected, Charmius Casino may delay transactions, void affected activity, restrict access or take other steps permitted by these terms.

Ownership of Casino Content

Charmius Casino and its licensors retain rights in the website, branding, text, graphics, software, game interfaces and other content made available through the platform. You receive a limited, personal, non-exclusive and non-transferable permission to use that content for lawful entertainment purposes.

You must not copy, publish, modify, sell, lease, reverse engineer, distribute or commercially exploit platform content without prior written permission. Nothing in these terms transfers intellectual property rights to you. Any feedback you provide may be used to improve the services without creating an obligation to compensate you.

Liability and Service Limits

We aim to provide a reliable service, but access may occasionally be interrupted by maintenance, technical faults, telecommunications issues, payment provider problems or events outside reasonable control. Games and information are provided subject to availability and may change over time.

To the extent permitted by applicable law, Charmius Casino is not responsible for losses arising from your failure to secure account credentials, inaccurate information, unauthorised use of your device, network interruptions or reliance on information that has not been independently checked.

Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited. You remain responsible for deciding whether to play and for the stakes you choose.

Restrictions and Account Closure

Charmius Casino may suspend, limit or close an account where there is a security concern, suspected breach of these terms, failed verification, payment issue, prohibited activity or a legal or operational reason requiring action. We may also restrict access while an investigation is underway.

If an account is closed, you may be asked to complete verification before any eligible remaining balance is returned. Funds connected with fraud, unlawful activity, chargebacks or a breach may be withheld or dealt with as permitted by applicable law. Provisions that are intended to continue after closure, including payment, liability and intellectual property provisions, will remain effective.

How Information Is Handled

Personal information is handled in accordance with the Charmius Casino privacy information displayed on the platform. Information may be collected and used to provide services, verify identity and age, process payments, maintain security, prevent fraud, meet operational needs and communicate with you.

You should ensure that information supplied to us is accurate and that you have permission to provide any information relating to another person. The privacy information explains relevant handling practices, choices and rights where applicable.

Playing Responsibly

Gambling should remain entertainment, not a way to make money or solve financial difficulties. Set a budget and time limit before playing, and stop when those limits are reached. Never chase losses, borrow money to gamble or play when distressed, tired or under the influence of alcohol or drugs.

If gambling is becoming difficult to control, use available account controls or contact Charmius Casino to discuss restricting or closing access. You may also seek independent support from an appropriately qualified service in your area. We may ask questions or apply safeguards where activity raises responsible gambling concerns.

Changes to These Conditions

Charmius Casino may update these terms to reflect changes to the platform, services, promotions, security practices or applicable obligations. The latest version will be made available on the website, with the effective date or other notice where appropriate.

Changes will apply from the stated effective date. If you continue to use the platform after that date, this will generally indicate acceptance of the updated terms. If you do not agree, stop using the services and contact us about any appropriate account or balance arrangements.

Contact and Enquiries

For questions about these Terms and Conditions, account verification, payments, responsible gambling controls or a transaction, contact Charmius Casino at [email protected]. Include enough information for us to identify the issue, but do not send your password or complete payment credentials.

We may request additional information to protect your account before discussing account-specific matters. We will review enquiries in a reasonable manner and may provide further instructions where a payment, verification or security investigation is required.

Last updated: 10 September 2026